Overview
What is SilkRoad Recruiting?
SilkRoad offers OpenHire, a recruiting and ATS system. It offers recruiting access through social media channels, data security, and EEO compliance for mid-sized to large businesses. It is a component of SilkRoad’s Lifesuite product line.
SilkRoad Recruiting is great if you have the right resources to admin it
I miss it now that I don't have it.
Not that Great
Simple and user-friendly system!
A good software ... Just needs an upgrade!
OpenHire didn't work well for my organization
Gets the Job Done
Open up to OpenHire
OpenHire review
Basic as basic can be, but does the job.
OpenHire is great for the price and ease of access!
OpenHire keeps it simple
Don't just "Let it go, let it go!" Read our review.
SilkRoad Open Hire
Deciding if OpenHire fits your company culture
Popular Features
- Company Website Posting (14)8.787%
- Candidate Search (14)8.787%
- Job Requisition Management (14)7.272%
- Resume Management (14)7.070%
Pricing
What is SilkRoad Recruiting?
SilkRoad offers OpenHire, a recruiting and ATS system. It offers recruiting access through social media channels, data security, and EEO compliance for mid-sized to large businesses. It is a component of SilkRoad’s Lifesuite product line.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Features
Recruiting / ATS
Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.
- 7.2Job Requisition Management(14) Ratings
Job Requisition Management – Job requisition management is the ability to create jobs quickly and easily
- 8.7Company Website Posting(14) Ratings
Software allows postings to be displayed on the company website
- 7.8Publish to Social Media(12) Ratings
Software provides ability to publish postings to social media sites
- 7.8Job Search Site Posting(13) Ratings
Software provides ability to publish postings to top job search sites
- 5.2Customized Application Form(12) Ratings
Application form for applicants allowing capture of required information
- 7Resume Management(14) Ratings
Software allows resumes to be uploaded in bulk, and for contact information to be parsed
- 7.2Duplicate Candidate Prevention(13) Ratings
Duplicate candidate prevention prevents candidates already in the system from being added
- 8.7Candidate Search(14) Ratings
Search capabilities allows candidates with certain attributes to be located
- 8Applicant Tracking(14) Ratings
Applicant tracking allows recruiters to assign applicants to various stages so others can see status at a glance
- 8Collaboration(14) Ratings
Collaboration capabilities provide the ability to share notes and evaluations
- 7.3Task Creation and Delegation(10) Ratings
Task creation is the ability to create recruitment process tasks and assign them to others
- 5.7Email Templates(14) Ratings
Software allows creation of standard email templates for communication with candidates
- 3.7User Permissions(14) Ratings
User permissions allow you to decide which information is viewable or editable by others
- 4.7Notifications and Alerts(14) Ratings
Notifications and reminders inform you of tasks to be completed
- 4.7Reporting(14) Ratings
Standard reports on key recruiting metrics such as time-to-fill
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is SilkRoad Recruiting?
SilkRoad Recruiting Competitors
SilkRoad Recruiting Technical Details
Operating Systems | Unspecified |
---|---|
Mobile Application | No |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(46)Community Insights
- Pros
- Cons
Integration with Outlook: Several users have found the integration of OpenHire with Outlook to be a useful feature, allowing them to save time. This has been mentioned by multiple reviewers who appreciated the convenience and efficiency it brings to their hiring process.
Seamless website integration: Many users praised the product for seamlessly integrating with their websites, providing a smooth and professional application experience for candidates. This feature has been highly valued by users as it allows candidates to apply for jobs without realizing that they have left the site.
Comprehensive applicant tracking: Users have consistently highlighted the product's comprehensive applicant tracking functionalities. They appreciate its ability to track positions applied for, update applicant status, and make comments or approve/decline interviews. This feature has helped users effectively manage and organize candidates throughout the recruitment process.
Complicated Hiring Process: Many users have found the hiring process in OpenHire to be complicated and hard to understand. They have mentioned unclear and redundant steps in job postings, causing confusion and inefficiency. Some users also expressed frustration with the lack of customization options for roles and security.
Limitations on Document Uploads: Several users have encountered issues when uploading documents for candidate offers due to limitations on the number, size, and type of attachments. The inability to designate requisitions as confidential has created problems and led to inaccurate data in reporting. Additionally, manually typing each email address for requisition approvers has increased the potential for errors and delays.
Inconvenience with Offer Letters: Users have found it inconvenient that there is no standard offer letter in OpenHire that can be customized without saving it as a separate entity. Furthermore, system-generated emails triggered spam filters, resulting in communication issues with candidates. Some users also experienced frustration with the inconsistent and sometimes non-existent candidate search functionality.
Attribute Ratings
Reviews
(1-5 of 5)I miss it now that I don't have it.
- Notifying decision-makers when to take action
- Easily identifying status on a dashboard
- Allowing us to customize the process
- Support is slow and not always helpful
- Processes are very complicated and hard to understand
- Documentation is high level
- Interface with onboarding not as clean or fully featured as advertised
- Job Requisition Management
- 80%8.0
- Company Website Posting
- 70%7.0
- Publish to Social Media
- 70%7.0
- Job Search Site Posting
- 70%7.0
- Customized Application Form
- 60%6.0
- Resume Management
- 70%7.0
- Duplicate Candidate Prevention
- 80%8.0
- Candidate Search
- 70%7.0
- Applicant Tracking
- 80%8.0
- Collaboration
- 80%8.0
- Task Creation and Delegation
- 90%9.0
- Email Templates
- 90%9.0
- User Permissions
- 70%7.0
- Notifications and Alerts
- 80%8.0
- Reporting
- 80%8.0
- The cost was very high
- It made managers more involved in the process
- It got managers involved earlier than they had been in the past
- It forced managers to stay involved in their recruiting and not just wait for HR to hire someone
Gets the Job Done
- Integrates with our website. The careers portal can be customized to blend seamlessly to your website so candidates don't realize that they have left your site.
- Rates your resumes based on key words from the job description. While not always accurate, this feature really helps you prioritize resumes to review when there are hundreds of them.
- Integrates very well with Aurico background checks and Silkroad's RedCarpet. This is a great feature because you can initiate the background check directly from the candidate's profile without having to get any sensitive information from the candidate prior to hiring. The integration with RedCarpet is also great because all of the candidate's information as well as the offer info and job details are sent to the onboarding program. This allows for quick setup of the new employee and reduces the need for any manual processes.
- Reporting. While OpenHire has a number of standard reports, building a custom report is difficult.
- Support. Silkroad's support is severely lacking. They have grown too big too quickly and you often get support staff that don't know how to address your problem or they just stop working on it. You often have to follow up multiple times to get a problem resolved.
- There are some required fields in the job postings that are unclear but mandatory and some steps that are redundant. You definitely have to learn the quarks of the system.
- Job Requisition Management
- 70%7.0
- Company Website Posting
- 100%10.0
- Publish to Social Media
- 90%9.0
- Job Search Site Posting
- 80%8.0
- Customized Application Form
- 50%5.0
- Resume Management
- 60%6.0
- Duplicate Candidate Prevention
- N/AN/A
- Candidate Search
- 90%9.0
- Applicant Tracking
- 100%10.0
- Collaboration
- 40%4.0
- Task Creation and Delegation
- N/AN/A
- Email Templates
- 70%7.0
- User Permissions
- 60%6.0
- Notifications and Alerts
- 40%4.0
- Reporting
- 50%5.0
- OpenHire has very positively impacted our organization. It has allowed us to streamline our process and keep record of all of our recruitment electronically instead of in paper.
- It has allowed us to have a consistent recruitment process in all of our countries
- It has greatly increased the efficiency of our recruitment team.
- Only negative is that our organization has an expectation for reports and we are not able to always give them what they would like out of the system.
- Adp Virtual Edge
OpenHire review
- If used properly OpenHire tracks all recruiting steps from candidate application through offer and hire. It allows manager feedback on interviews, etc. to be gathered and kept via the system so it dramatically cuts back on the passing of paper.
- By doing all the tracking on-line it provides good reports for the positions such as candidate reports, time to fill, etc.
- It does a good job with the compliance reporting, EEO, etc.
- The report function has a lot of canned reports but some are difficult to manipulate.
- It is not as user-friendly for staff who have not previously used an ATS as it could be. It takes some getting used to.
- Technical support was almost non-existant. You could submit a support ticket and never hear back from anyone. It was very frustrating.There was not a customer service number to call only an e-mail so you just had to wait for them to get back to you. There was no way to "escalate" your issue if you didn't receive a response.
- It had a great impact to the business because prior to implementing OpenHire all recruiting was done via spreadsheet and phone calls. By implementing OpenHire we were able to track candidates more effectively, collect EEO data, schedule interviews, collect feedback and manage the entire recruiting process.
- Having an applicant tracking system great increased our efficiency in HR by allowing everyone to know exactly where we were in the recruiting process at any time.
- Open Hire allowed us to provide better service to our managers by routing resumes more quickly and more efficiently working through the process.
- BrassRing,Taleo
Applicant Tracking that Helps Non-profits
- Tracks Applicant positions that they applied for and any updates
- Allows Hiring Managers the ability to view selective applicants and make comments or approve/decline interviews
- Allows HR to create reports and track how long jobs are open, where applicants come from and any other pertinent information
- The browser compatibility issues are frustrating especially since applicant support has stopped
- Applicants have issues when applying for more than one job but the system thinks they are applying for the same job
- Applicants accidentally withdraw very easily thinking they can update their resume this way, I think there should be an additional pop up confirming that they want to withdraw their application
- Employee Efficiency
- No double work
- Allows us to see how many positions one person has applied for
- Recruiting
- Internship
- Brand Recognition
- Link to from LinkedIn and other sources
- Could be used for Chapters
- Rebuilding new departments
- Chapter Job Postings
- External Job Boards
OpenHire Worked for Me
- OpenHire is extremely open to feedback from their users. I have given numerous suggestions for additional features that were eventually implemented and are now included in the product.
- I liked the integration with job posting sites which saved me a lot of time. I was so excited when that was implemented!
- The job requisition approval process is great. The approval requests are sent by email so it does not require anyone to log into a system to approve it.
- It has been a while since I used this product as a recruiter so it hard for me to comment on this. Some of the items I had wished for may actually be in the system now.
- This product allowed me to get applications to hiring managers quicker.
- This product helps with customer service because when an applicant calls I can quickly locate where they are in the process and share that information with them.